259

3.8 based on 259 customer reviews

112
64
37
20
26
Sound Quality

Good

Design

Good

Ease of Use

Good

Please note: Product reviews may include product variations. Some product variations, services and/or features mentioned within Product Reviews may not be available in certain countries.

Most Helpful Positive
0

Sound quality is perfect.

WF-SP800N 24 May 2020 by Girch (USA)

Wow. Having apple AirPods and than these. Night and day. Sony blows it out of the water with the sound quality and the ability to make these stick in your ear. I use them to ride my mountain bike up and downhill and they have yet to fall out. The adjustable sound etc is amazing. Also the noise cancellation and ambient sound is a must!

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

15

0

Most Helpful Critical
0

Kept falling out... AGAIN. NEED XL EARTIPS

WF-SP800N 28 December 2020 by LoverofAudio04 (USA)

I’m not even sure how many pairs of true wireless earbuds I have tested out at this point. All I know is that I’ve tried JBL, Sony, and Jabra, and ALL of them kept falling out of my ears. I had high hopes for these ones However, once again, the eartips were not big enough. And yes, I tried large ones... After all of the different consumers who say that the earbuds keep falling out of their ears, you would think that companies would catch on by now, but they haven’t. All companies make are S, M, and L eartips. For a lot of people, like me, that’s not enough! I am literally an XL size eartip away from having the earbuds fit. So companies, MAKE XL EARTIPS! Not everyone has small to normal size ears!

9

0

259 Customer Reviews

0

Incredible headphones

WF-SP800N 30 December 2023 by Lcurt (United Kingdom)

Have had cheaper in ears and decided to get more expensive Sony ones and the difference is night and day! Incredible! Well worth spending more on better technology

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

3

2

0

excellent

WF-SP800N 27 November 2023  (United Kingdom)

These were bought for me as a present and I couldn't be happier with them. Comfortable, great sounding, long battery life, everything you could want.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

2

3

0

Worth it, possibly the best earbuds I have had.

WF-SP800N 10 November 2023 by BOLUTECH (United Kingdom)

Fits well in my ear (no slipping or jiggling) Noise cancelling is good for an earbuds Sound quality is great Battery life... no complaints Sony App configuration is great.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

1

4

0

Great for the short term

WFSP800N/B 09 November 2023 by Go Fish (USA) Verified Purchaser Verified

Sony's earbuds have great tech and sound. Noise canceling is better than pretty much anything else. Sound is fantastic. Not too much bass and balanced overall. Fit is comfortable and fairly secure for walking and general movement. I would not advise for exercise. Battery life while batteries is about average for the amount I use them. They are not too short lived but a day of working and listening to movies, music and calls will require charging at least daily if not twice per day. Not very friendly to switch between devices on the earbuds. Long term battery life of the case and headphones is disappointing for the price point. Did not like the software that is paired with the product.

Sound Quality

Excellent

Performance

Excellent

Features

Good

Design

Good

Ease of Use

Good

1

2

0

The noise canceling on these earbuds is amazing

WFSP800N/B 16 October 2023 by Josh 85 (USA) Verified Purchaser Verified

I bought these earbuds a couple years ago because I needed noise canceling no block out somebody screaming like crazy right in front of my face and it works they are great.

Sound Quality

Excellent

Performance

Excellent

Features

Average

Design

Excellent

Ease of Use

Good

0

2

0

Poor sound

WF-SP800N 07 October 2023 by Justsayin (United Kingdom)

Perhaps it's the earbud fit but the sound quality is poor and the equaliser (which is not user friendly to find) doesn't help.

Sound Quality

Fair

Design

Poor

Ease of Use

Fair

0

2

Response From Sony support team
09 October 2023

Hi,

Thank you for your feedback.
We're sorry to learn that you're struggling with the fit and the sound quality of the headphones.
We can confirm that a proper fit will definitely affect the listening experience, this is why we recommend checking the following link to help you get the perfect fit: https://bit.ly/46BEqaK
If the issue remains, please follow the steps below to resolve the issue:
-Update the headset: https://bit.ly/359CMDm
-Reset it: https://bit.ly/3L2eieg
-Initialize it: https://bit.ly/3qu8DWG
-Also, you can use the app to adjust the sound settings, not only the equaliser, you can find more here: https://bit.ly/3tv5ASk
If you require any assistance, you can contact us using this link: https://bit.ly/2NwYLXL.

Hana @Sony support UK

0

Disappointed after 1,5 year case stops charging

WF-SP800N 25 July 2023 by Pablito 2023 (United Kingdom)

After using them only for gym purposes and we had a pandemic in between so didn't use them much as gyms were closed always connected with the app for a total of 66 h since bought charging case stops working. of course, the warranty is just for a year. I've been very loyal to Sony products I have a tv, console, and home cinema which also I have minor problems I think the reliability of Sony products lead me to find a different brand. Really a shame as the quality of the sound was awesome but just 66 hours until broke down it's unacceptable for me. The charging case not connecting to a phone and can't charge the case itself so I tried different cables I tried cleaning it with a compressed air case it's dead. Earbuds working but until the batteries will be drained. Shame really shame.

Sound Quality

Excellent

Design

Good

Ease of Use

Good

1

2

Response From Sony Support Team
27 July 2023

Hi Pablito,
Thank you for your review.

We're sorry to hear that the charging case of your WF-SP800N is not charging anymore. Could you try the steps here as an attempt to resolve the issue:
https://bit.ly/3YbOcxd
Rest assured, we highly appreciate your valued feedback, and we've raised it to the concerned channels for future consideration.

If you need further assistance, you can contact us using this link: https://bit.ly/2NwYLXL

Omnia @Sony Support UK

0

Never buying Sony again

WF-SP800N 10 May 2023 by Jjbp (United Kingdom)

Connection issues after 6 months and charging issues after 12 months. So not worth the money and customer service has also not been good. Won’t ever be purchasing Sony again after this experience

4

3

Response From Sony Support Team
12 May 2023

Hi,

Thank you for your review.
We're sorry to hear that you've faced connection and charging issues with your WF-SP8000, this is not the norm as we strive to deliver the best quality possible. Having read your feedback about connection and charging issues with the device, we would like to be able to offer some assistance, so please don't hesitate to contact us using the details here: https://bit.ly/2VBcJwW

Omnia@ Sony Support UK

0

Wireless Ear Buds

WF-SP800N 11 December 2022 by Tomangerry (United Kingdom)

Good quality product, high innovation, well manufactured, you know what to expect from Sony,

Sound Quality

Excellent

Design

Good

Ease of Use

Excellent

1

3

0

I Love it

WF-SP800N/BME 11 November 2022 by Ahyuan (Malaysia) Verified Purchaser Verified

I Love the sound quality , fit my ear also didn't feel pain.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

2

0

Great sound quality and perfect fitment

WF-SP800N/BME 22 October 2022 by ALJZ (Malaysia) Verified Purchaser Verified

Haven't got an earbuds that can fit in my ear so perfect and comfortable. The sound quality is excellent.

Sound Quality

Excellent

Design

Good

Ease of Use

Excellent

0

2

0

Great!

WF-SP800N 04 October 2022 by Baharsimsek97 (United Kingdom)

I bought this previous month and am so happy that I did!

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

1

3

0

Perfect Features

WF-SP800N/BME 31 August 2022 by Je00_y (Singapore) Verified Purchaser Verified

Bought my 3rd Sony Wf-sp800n and what can i say? I love it that's why!

Performance

Excellent

Design

Good

Ease of Use

Excellent

1

2

0

Great to have

WF-SP800N/BME 11 August 2022 by qpan (Singapore)

I got these free with the pre-order of Xperia 10 IV. Before using them I haven't had any experience with wireless or noise cancelling headphones, but they sound as good as any wired headphones I've owned. Sounds are clear and pleasant if slightly lacking in oomph. When ANC is enabled the headphones do quite a lot to reduce ambient noise. When I first started wearing them I had some trouble with getting a good fit although after getting used to them I find they are very secure. I do occasionally feel like they are tugging outwards but they have never actually fallen out when I'm on my jogs or just running for public transport. I would recommend anyone to consider these if they're within budget.

Performance

Good

Design

Good

Ease of Use

Excellent

1

2

0

good choice

WF-SP800N/BME 29 July 2022 by somet (Malaysia) Verified Purchaser Verified

i bought just for noise canceling features.work as expected

Performance

Good

Design

Excellent

Ease of Use

Excellent

0

2

0

Excellent quality and features

WF-SP800N 14 July 2022 by Cd123 (United Kingdom)

Bought these earphones over a year ago and the quality has stayed the same. The sound quality is excellent. The ambient sound is good yet a little too quiet. The ability to use Amazon Alexa has been very useful. Any audio playing will pause when you remove the earphones which is an excellent feature. The case is a little big and clunky which causes it to fall out my pocket when sitting.

Performance

Excellent

Design

Good

Ease of Use

Excellent

1

4

0

Good

WF-SP800N/BME 14 July 2022 by Victor Vun (Malaysia) Verified Purchaser Verified

Noise canceling effect can be improved because i can still hear the wind while jogging

Performance

Good

Design

Good

Ease of Use

Average

0

1

0

A decent upgrade from my previous workout earphone

WF-SP800N/BME 26 June 2022 by CW92 (Malaysia)

Fits well into the ears, decent battery life, and I like the auto pause and play feature when you take off and reinsert the ear buds into your ears. Sound is a little more on the bass and Bluetooth connection may encounter occasional connection issues, but overall it's quite satisfactory for every day use.

Performance

Good

Design

Good

Ease of Use

Good

0

0

0

Ear buds

WF-SP800N/WME 26 June 2022 by Jk88 (Singapore) Verified Purchaser Verified

The ear buds sound quality are good, but the wireless connectivity to the iPhone is not very good. When you are traveling in crowded MRT station the connectivity will be intermittent and you might lose connectivity for a few seconds. The earbuds are heavy and bulky and cannot be secured well to your ear and might drop off easily.

Performance

Good

Design

Average

Ease of Use

Average

1

0

Response From Sony Singapore service team
28 June 2022

Hi Jk88,

We understand that the size does not Fit securely and drop off. I would suggest to change the ear tips size to a smaller or larger ear bud tips to have a more comfortable Fit.

Sony Singapore service team

0

Good Product

WF-SP800N/WME 20 June 2022 by Mik33m (Thailand) Verified Purchaser Verified

This is the good TWS Headphone, and comfortable used

Performance

Excellent

Design

Good

Ease of Use

Excellent

0

0

0

Sound best

WF-SP800N/BME 17 June 2022 by Alwin Loo (Malaysia) Verified Purchaser Verified

I'm happy to have this. But water resistant level not yet fully qualified as only brought about one month

Performance

Excellent

Design

Good

Ease of Use

Excellent

0

0

0

Quality headphones

WF-SP800N 30 May 2022 by Allk (United Kingdom)

Happy with the sound quality and fit of these headphones.

Sound Quality

Good

Design

Good

Ease of Use

Good

2

0

0

Great ANC headphones

WF-SP800N/LME 29 May 2022  (Malaysia) Verified Purchaser Verified

Bought this last week and this noise cancelling is really good with adaptive sound control and satify with this Sony brand all the time

Sound Quality

Excellent

Design

Good

Ease of Use

Excellent

0

0

0

Good for Exercise

WF-SP800N/LME 07 May 2022 by Sel 604 (Singapore) Verified Purchaser Verified

All is good. Only problem for me is my ear fitting as is am used to my previous one which has a neck rest

Sound Quality

Excellent

Design

Excellent

Ease of Use

Good

1

0

0

Disappointed

WF-SP800N 26 April 2022 by Cyberg (United Kingdom)

I bought these headphones 1 year ago, the charging case is always low battery, I don’t know why, I followed all instructions for solving the problem but without success, the app is so slow to recognize the headphones, tried to find support on the site without answers,the sound is very good but the problem of charging case make me so disappointed, i’m expect much more from Sony, the price is not worth it

Sound Quality

Excellent

Design

Good

Ease of Use

Good

2

2

Response From Sony Support Team
28 April 2022

Hi Cyberg,

Thank you for your review.
We're sorry to learn that the headphones are not charging properly, and the charging case showing low battery.

We recommend making sure that the earphones are up to date: https://bit.ly/3jgO5gb.
And you can reset and initialize the unit, then test it once more: https://bit.ly/3JgrQle & https://bit.ly/3ujF3FK.
You may also check this link on how to properly charge the unit: https://bit.ly/3y0gzUm.
Also, you can remove the application and reinstall it, then test the performance of it once more.

If you need further assistance you can contact us using this link: https://bit.ly/2NwYLXL.

Sawy @Sony Support UK

0

Great Sound

WF-SP800N/BME 26 April 2022 by Bryan2 (Malaysia) Verified Purchaser Verified

The sound and fit are great. Only wished that the noise cancelling was better and volume could be a little louder.

Sound Quality

Good

Design

Good

Ease of Use

Good

0

0

0

Harika bir ürün

WF-SP800N 18 April 2022 by Velespitli (United Kingdom)

Bir iki ay önce satın aldığım kulaklığı severek kullanıyorum. Harika tasarım ve ses kalitesine sahip.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Good

1

1

0

Worth getting

WF-SP800N 07 April 2022 by Cab83 (United Kingdom)

I hought these 2 months ago and very happy with them. All arpund pure quality

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

1

0

0

Very good product

WF-SP800N 07 April 2022 by Jue15 (United Kingdom)

Very happy with this product purchased to use when on treadmill

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

4

0

0

Good quality

WF-SP800N/BME 25 March 2022 by ikhmaltaza (Malaysia) Verified Purchaser Verified

bought it to replace current earphone which only last 2 years. Hope Sony products Im using last many years. Good sound quality with noice cancelling features.

Sound Quality

Good

Design

Good

Ease of Use

Excellent

1

0

0

Excellent

WF-SP800N/DME 22 March 2022 by Sony Xperia 007 (Singapore)

Dec last year my Google account from Xperia is scamed

0

0

0

Bang for Buck

WF-SP800N/BME 22 March 2022 by Surend (Malaysia) Verified Purchaser Verified

Build : 4/5 Solid, the charging case is bit on the bulky side . Earphones are large but comfortable in the ear Sound quality: 5/5. Great lows as well as mids. The presence of 360 reality audio makes a big difference. You can hear the difference but you'll need tidal , not Spotify. Noise cancelling: 2/5 . Not as powerful as airpods or maybe other earphones around this price range. It's good with blocking out surrounding environment noises but not voices . App: 5/5. The app is amazing and packed wirh features. Manual eq and presets, battery level of individual headphones , adjusting the noise cancelling .

Sound Quality

Good

Design

Good

Ease of Use

Good

0

0

0

Sony always done a good job

WF-SP800N/BME 21 March 2022 by kmlow (Singapore) Verified Purchaser Verified

No regret to have have this product. Highly recommended to friends.

Sound Quality

Good

Design

Good

Ease of Use

Good

0

0

0

Battery Runs down fast

WF-SP800N/DME 19 March 2022 by JenC (Singapore) Verified Purchaser Verified

Battery does not last for more than 2 days even though i did not use and places in case. The orange lights are always there, so i guess battery will be charging. Also notice the blue light flicking when not in use. How do I control battery usage? It tells me 50% charged, less than 2 mins it says battery low. I am confused.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Good

2

2

Response From Sony Singapore service team
22 March 2022

HI JenC,

We appreciate your feedback and wish to assist you further. Please contact us at the link below
https://web.sony-asia.com/sg/contact-us/


Sony Singapore service team

0

Horrible Bluetooth pairing with apple mac

WF-SP800N 19 March 2022 by Kaustav (United Kingdom)

I have to always reset this device’s Bluetooth if I connect to another device after connecting to my MacBook Air M1. The app has to be set up all over again

Sound Quality

Good

Design

Fair

Ease of Use

Poor

1

2

Response From Sony support team
23 March 2022

Hi Kaustav,

Thank you for your feedback.
We're sorry to learn that you're experiencing an issue with the Bluetooth connection.
We recommend following the steps below to resolve the issue:
-Update the headphones: https://bit.ly/359CMDm.
-Charge the headphones: https://bit.ly/3Nh0WwU.
-Reset the headset: https://bit.ly/3L2eieg.
-Initialize the headset to restore factory settings: https://bit.ly/3qu8DWG.
If the issue remains,we would like to be able to offer some assistance, so please don't hesitate to contact us using the details here: https://bit.ly/2VBcJwW.

Hana @Sony UK

0

Amazing bass, fit and handling

WF-SP800N/BME 09 March 2022 by Zainfeb13 (Malaysia) Verified Purchaser Verified

Bass is wonderful, fit is great for the gym. I jog like crazy and bench like a maniac - they don't fall out ever. The app is fantastic to use, although I'd liked more settings in the app. The location error is annoying... Overall very good....

Sound Quality

Excellent

Design

Excellent

Ease of Use

Good

0

0

0

Good features

WF-SP800N 05 March 2022 by 111AAA (United Kingdom)

I have WF SP800M and WF-1000XM3. The 800 fits better to my ear due to extra rubber part. 800 has lower effect on noice canceling than 1000. 800 has shorter batteri time than 1000 but quite sufficient anyway. 1000 falls often out of ear due to more weight and lack of extra rubber parts (like 800) and due to the short press time for pause often leads to pause instead of pushing it back into ear. 1000 has better sound than 800 and much better noice canceling. Could we hope for a "1200 model" with rubber and battery from 800 and sound and NC from 1000?

Sound Quality

Good

Design

Good

Ease of Use

Average

0

0

Response From Sony support team
07 March 2022

Hi 111AAA,

Thank you for your feedback.
We're glad to hear that you're enjoying your headphones.
We hope you will continue to enjoy it for many more years to come!
We recommend checking our "How to wear our WF-1000XM3 here: https://bit.ly/2Bhc2Sf. We also recommend trying different combinations of the supplied eartips to get the best fit.
We'll make sure to pass your feedback about both of the headphones through the proper channels for future consideration.
If you need any assistance you can contact us using this link: https://bit.ly/2NwYLXL.

Hana @Sony UK

0

Brilliant ear phones

WF-SP800N 04 March 2022 by Niaisjoy (United Kingdom)

I have the previous model of these headphones which I'm delighted with but these upgrades ones are even better. No noticeable improvement in the sound quality but they stay in the ears so much better. I teach dance fitness online and these WF-SP800N phones stay securely in my ears. They have an extra tiny rubber hook that helps them stay comfortably in the ears. Love them!

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Love them!

WF-SP800N 01 March 2022 by Bex71 (United Kingdom)

These were bought for me as a gift. At first I thought I wouldn't like them, but I love them now. It's important to get the angle in your ear right,if using noise cancelling,so bear that in mind. I wear them at work to listen to podcasts,and I am so happy to have them. They are good quality and easy to use. I recommend them totally.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Great noise cancelling

WF-SP800N/DME 27 February 2022 by Piggy1110 (Singapore) Verified Purchaser Verified

I bought a month ago is very happy the product as it does not drop out during my exercise.

Sound Quality

Good

Design

Excellent

Ease of Use

Excellent

0

0

0

Fantastic value!

WF-SP800N 18 February 2022 by Irishsmile63 (United Kingdom)

Been using the WF-800 earbuds for about one month now and I'm absolutely delighted with the performance and audio quality.. so much so that they've now taken place of my older Sony wf1000 xm3 .... The audio quality is brilliant... Bass is perfectly balanced and punchy without overwhelming the mids and highs... Vocals are pushed forward and the highs are crisp and detailed ... Battery life out of one single charge is fantastic... With the case providing another 2 full charges... Most importantly these are easily the most comfortable wireless earbuds I've owned.. I can easily recommend the wf-sp800...

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Intelligent Headphones for Daily Life

WF-SP800N/BME 28 January 2022 by nattongtep (Thailand) Verified Purchaser Verified

Headphones can be recognized easily with smartphone and tablet. Installation is so fast and ready to use. Softly touch to change modes. Long life battery for busy meeting day!!

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Great features

WF-SP800N/LME 23 January 2022 by BananaNG (Singapore) Verified Purchaser Verified

I am so happy can buy these SONY wireless headphones.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Fabulous

WFSP800N/B 21 January 2022 by Toggge (United Kingdom)

My first try with Bluetooth headphones and these are fantastic. The sound quality superb, I fell immersed in the music that I am listening too. When using it for phone, the quality is crops and clear. But the main reason I chose these headphones is the shape of the ear piece, it’s a soft gently fit which looks smart too. Highly recommended

Sound Quality

Excellent

Features

Excellent

Design

Excellent

Ease of Use

Excellent

This reviewer received the product free of charge, or was a product loan programme participant

1

0

0

Incredible comfort and Audio

WF-SP800N 18 January 2022 by BenRR (United Kingdom)

I bought these on a chance of being better than apple AirPods and/or Beats and oh my word the gamble paid off because these are a league of their own. 5 star ⭐️ in every way possible

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

1

0

0

Great sound.

WF-SP800N/DME 18 January 2022 by fonduelazone (Singapore) Verified Purchaser Verified

Sound is great with powerful bass. Use the app to further fine tune the sound to your liking.

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

0

0

0

Ok

WF-SP800N/DME 18 January 2022 by 1000 (Singapore) Verified Purchaser Verified

It went off twice LTE n WiFi so I called Sony thanks

Sound Quality

Good

Design

Average

Ease of Use

Good

0

0

0

Disappointed with WF-SP800N

WF-SP800N/BME 17 January 2022 by Active Sport (Singapore) Verified Purchaser Verified

Bought this a few weeks ago. Noise cancellation doesn’t cancel the internal bodily sound from breathing etc. Sound quality is way below my expectation and no match to my very old BOSE non sound cancellation earbud.

Sound Quality

Poor

Design

Average

Ease of Use

Average

0

3

0

Decent wireless earbud

WF-SP800N/BME 15 January 2022 by Rangdrol (Singapore) Verified Purchaser Verified

Average sound quality, no LDAC codec, bulky case and mediocre noise cancelling feature. Generally, an average wireless earbud.

Sound Quality

Average

Design

Average

Ease of Use

Good

0

0

0

Good performance but not fit to my ear

WF-SP800N/BME 12 January 2022 by Core CNX (Thailand) Verified Purchaser Verified

Sound and functions are good but did not fit to my ear. It is heavy.

Sound Quality

Good

Design

Average

Ease of Use

Average

0

0

0

Great Headphone

WF-SP800N/BME 11 January 2022 by Hoch2828 (Singapore) Verified Purchaser Verified

Got this headphone together with the purchase of Xperia 5 III. This is the 2nd WF-SP800N I own currently. I love the effective noise cancelling feature WF-SP800N offers. It has great stereo and surround sound system. The music is clear & crisp!

Sound Quality

Excellent

Design

Average

Ease of Use

Good

0

0

0

nice features

WF-SP800N 06 January 2022 by majed95 (United Kingdom)

this is the first for me to have an experiance from sony earbuds first of all the sound quality is great but some times,or most of the time i can have some issues with the base i tried it with many difrrent phone's but still the same

Sound Quality

Average

Design

Fair

Ease of Use

Average

0

0

Response From Sony Support Team
10 January 2022

Hi Majed,

Thank you for your review and we're sorry to learn that you're facing difficulties with the base.

As an attempt of rectifying the issue, could you ensure that your Headphones is running on the latest software version by following this link: https://bit.ly/3pyB85T?

If the issue is still evident, try resetting and initializing the Headphones to its factory settings by following these links: https://bit.ly/3GdsxLz & https://bit.ly/3HNVmP1.

If the issue is still disrupting you, we would love to offer extra assistance. Feel free to contact us using this link: https://bit.ly/2NwYLXL, we will gladly assist you further!

Mennah @Sony UK


0

Wf sp800n

WF-SP800N 05 January 2022 by aurped (United Kingdom)

I'm disappointed, the sound is bad the noise cancellino is no good

Sound Quality

Poor

Design

Good

Ease of Use

Good

0

3

Response From Sony Support Team
07 January 2022

Hi,

Thank you for your review.

We're sorry to hear this, we will pass your feedback to the relevant department for future developments.

Amr @ Sony UK

0

Sony

WF-SP800N 23 December 2021 by Mesut (United Kingdom)

İdare eder cok iyi değil coksa kötü değil eh işte.

Sound Quality

Average

Design

Good

Ease of Use

Poor

0

0

0

Poor execution for sports use

WF-SP800N/LME 18 December 2021  (Malaysia) Verified Purchaser Verified

I have not tried using Sony true wireless buds for gym use before. Unfortunately this pair does not work well. The fit is quite poor as the buds cannot stay in my ear well even though I do not run in the gym (I use the elliptical trainer). Sony needs to rethink the fit. In contrast my old Jaybird Vista can stay on well. The ANC is also sadly lacking. Still better than no ANC.

Sound Quality

Average

Design

Poor

Ease of Use

Average

0

0

0

These ear buds are EXACTLY what I was looking for!

WF-SP800N 15 December 2021  (United Kingdom)

I finally found the ear buds I have been searching for! They are perfect for my work needs: long battery life, voice activation, no wires, no fuss AND they sit comfortably in my ears. I am in LOVE!

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

2

0

0

Overall is good

WF-SP800N/BME 13 December 2021  (Singapore) Verified Purchaser Verified

Noise cancelling feature is not as good as my WF-1000XM3 after cross testing, was expecting the same quality actually. Right side headphone will lost connection sometimes and need to wait for it to reconnect, earbuds will fallout sometimes although I use the size that fits me. Overall the headphones is still great for sports, you wont have that "fallout" feeling when you are running

Sound Quality

Good

Design

Excellent

Ease of Use

Good

0

0

0

Premium sporty look

WF-SP800N/BME 13 December 2021 by Ches11 (Malaysia) Verified Purchaser Verified

Sounds quality is excellent! If you do love your music with a bit more bass to it, then this is for you. But a downside of it is, if you have small ears, the silicone that hooks onto your ear might cause some discomfort to your ears.

Sound Quality

Excellent

Design

Good

Ease of Use

Good

0

0

0

Still testing

WF-SP800N/WME 12 December 2021 by TS Tan (Singapore) Verified Purchaser Verified

It can't connect to the Sony Headphone app smoothly, may go disconnected. It's battery level report is also inaccurate, it dropped from 70% to 5% in a day! Audio is not seamless occasionally, with intermittent disruption in audio.

Sound Quality

Fair

Design

Good

Ease of Use

Good

1

0

Response From Sony Singapore service team
17 December 2021

Hi TS Tan

We appreciate your feedback and wish to assist you further. Please contact us at the link below
https://web.sony-asia.com/sg/contact-us/


Sony Singapore service team

0

Sony in ear headphones

WF-SP800N 11 December 2021 by TFS 1964 (United Kingdom)

Had these a couple of weeks now and they are brilliant and do not hurt your ears at all, I can wear them for hours. Would definitely recommend. Only one downside the brilliant charging case is rounded so won't stand up

Sound Quality

Excellent

Design

Excellent

Ease of Use

Excellent

2

0

0

Good feature. Bad ANC bad sound

WF-SP800N 03 December 2021 by BearHifi (United Kingdom)

Bought it on a whathifi review. Was very disappointed whit almost everything except the app.

Sound Quality

Average

Design

Fair

Ease of Use

Good

0

1

Response From Sony support team
06 December 2021

Hi BearHifi,

Thank you for your feedback.
We're sorry to learn that you're not satisfied with the sound and ANC quality of your headphones.
We recommend following the list of the steps on this link to resolve the issue: https://bit.ly/31qhiQP. If any issue remains, we would like to be able to offer some assistance, so please don't hesitate to contact us using the details here: https://bit.ly/2VBcJwW.

Hana @Sony UK