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Sony SupportBluetooth Headphones

WF-1000XM3

WF-1000XM3 Wireless Noise Cancelling Headphones / Included components may vary by country or region of purchase: WF-1000XM3R, WF-1000XM3L, BC-WF1000XM3

Important Information

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Important Information

Repair Defective Product via Courier Service
Find Sony SVC Center / Sony Authorized SVC Center
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Please be informed that Sony Authorized Service Center Phitsanulok to be closed from 1st April 2023
Change in sign-in method for services/applications for TVs and Headphones (For customers who sign-in with Amazon/Apple/Facebook/Google) - Updated on 31st July 2024
End of support notification for products using the Windows 8.1 operating system
Game Consoles and Audio/Video Delivery Service
Please be informed that Sony Authorized Service Center Udornthani and Korat to be closed from 1st March 2021.
End of support notification for products using the Windows 7 operating system
Notification regarding connection of WF-1000XM3 and devices using iOS13.2 – Updated on 5th Nov 2019

Firmware / Software

Release Date

Firmware update to Version 3.1.2Release Date: 14/04/2021
14/04/2021
Sony | Sound Connect (Formerly Sony | Headphones Connect)Release Date: 14/10/2024
14/10/2024
Sony | Music CenterRelease Date: 24/06/2024
24/06/2024

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